Context of this Job
This is an open position for IT at Isha Foundation.
The foothills of the Velliangiri mountains, forty kilometers from the city of Coimbatore in South India, serve as home for the Isha Yoga Center. The Center is dedicated to fostering inner transformation and creating an established state of wellbeing in individuals. The large residential facility houses an active international community of brahmacharis, full-time volunteers and visitors. Established by Sadhguru as a powerful sthana (a center for inner growth), it is unique in its offering of all the four paths of yoga – gnana (knowledge), karma (action), kriya (energy) and bhakti (devotion). Every week, thousands of people converge at the center to seek out inner peace and wellbeing, making it a vibrant hub of spiritual growth and activity.
“The reason why the ashram is being structured and created the way it is, is to make people understand that a spiritual process does not mean barrenness of life. Spiritual process means grandeur of life. It does not mean obscenity of excess but grandeur of life. Some aspects very carefully crafted to be minimalistic, some elaborate and exuberant.” - Sadhguru
What your role will be
The IT INFRA Support Engineer is to provide a single point of contact for end users to receive support and maintenance systems in Finance (Ashram Finance and Singanallur Finance & audit offices), t. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required
CORE COMPETENCIES • Applying Expertise and Technology • Analysing • Learning & Researching • Planning & Organising • Delivering Results and Meeting Customer Expectations • Achieving Personal Work Goals and Objectives.
Minimal Educational Qualifications: Bachelor of Engineering(B.E) and / or Diploma in Computer Science
Skills and Competencies: Install, upgrade, support and troubleshoot Windows 10 and all Microsoft Office packages. • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment • Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment • Customize desktop hardware to meet user specifications and site standards • Performs work in compliance within specified warranty requirements • Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels • Safely package equipment for branches and arrange for the transport of the equipment • Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network • When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member • Develop trends by monitoring and analysing incoming calls, problems and support requests
Computer Skills: Excellent technical knowledge of PC’s and desktop hardware. • Working technical knowledge of current protocols, operating systems and standards. • Ability to operate tools, components and peripheral accessories. • Microsoft Desktop Support Technician an advantage • Software and Hardware Troubleshooting • All Windows packages trouble shooting experience • Routers, switches and firewall experience • Knowledge of all software applications used within the organization
Required Work Experience: 5 years
Gender Preference: None
What do we look for in our candidates?
Entrepeneural Spirit and an egoless nature.
Proven work ethic with utmost integrity and desire to excel and succeed.
Self motivated, passionate, empathetic and approachable.
You love to have fun, but you also take your responsibilities seriously.
Phone: (0422) 2515609 / 2515610
Isha Yoga Center
Ishana Vihar Post
Coimbatore – 641 114
Tamil Nadu, India.