Customer Care Executive

Sales & Marketing

Context of this Job

This is an open position for Sales & Marketing at Isha Craft.

Isha Craft is an endeavor to bring this aspect of Isha into people’s lives. It is an effort to empower local workers in rural Tamil Nadu by promoting their traditional arts and crafts while providing them a means of livelihood. Isha Shoppe stocks eco-friendly products such as woodwork, bags, stone carvings and more, created in Isha Craft’s workshops. Its products include a wide range of stylish and eco-friendly bags and purses, baskets made from intricately woven natural fibers, an extensive metal art collection, and all-natural vegetable-oil soaps, shampoos and conditioners. Its unique stone sculptures are popular with interior designers and home makers alike. Hand-etched by master artisans out of black granite, these stone urlis are coarsely etched to retain their natural appeal.

Isha Craft has showcased its products in major exhibitions and has received overwhelmingly positive reviews from both urban interior designers and shoppers alike. In 2006, they were awarded the Best Stall Prize at the famed Society Interiors Arts and Crafts Exhibition in Chennai.

What your role will be

1. Tele-calling to customers. 2. Sales Target achievements 3. Coordinating with on ground sales team and dealers 4. Daily sales tracking and preparing reports 5. Recording customer feedback and coordinating with units to resolve the customer related issues 6. Tracking and Resolving issues causing loss of sales. 7. Keeping the record and wishing the customers on the special days (Birthday & Anniversary ect..)

Required Competencies

Minimal Educational Qualifications: Bachelor of Arts(B.A) and / or Bachelor of Commerce(B.Com)

Skills and Competencies: 1. Basic Computer skills Ms office, 2. Good communication skills , 3. A polite phone manner, 4. Fluent in English & Tamil Language 5. Tactful in handling customer issues

Computer Skills: Basic MS office

Required Work Experience: 2 years

Gender Preference: None

Isha Yoga Center Headquarters of the foundation is situated at the Veligangiri foothills, also known as the Kailash of the South.

What do we look for in our candidates?

Entrepeneural Spirit and an egoless nature.

Proven work ethic with utmost integrity and desire to excel and succeed.

Self motivated, passionate, empathetic and approachable.

You love to have fun, but you also take your responsibilities seriously.



Contact us

Phone: (0422) 2515609 / 2515610

Email: hrd@ishafoundation.org

Isha Business Pvt. Ltd.
No. 8/93, Siruvani Main Road
Indira Nagar Bus stop
Madampatti, Coimbatore - 641 010
Tamil Nadu, India.