Context of this Job
This is an open position for IT at Isha Foundation.
The foothills of the Velliangiri mountains, forty kilometers from the city of Coimbatore in South India, serve as home for the Isha Yoga Center. The Center is dedicated to fostering inner transformation and creating an established state of wellbeing in individuals. The large residential facility houses an active international community of brahmacharis, full-time volunteers and visitors. Established by Sadhguru as a powerful sthana (a center for inner growth), it is unique in its offering of all the four paths of yoga – gnana (knowledge), karma (action), kriya (energy) and bhakti (devotion). Every week, thousands of people converge at the center to seek out inner peace and wellbeing, making it a vibrant hub of spiritual growth and activity.
“The reason why the ashram is being structured and created the way it is, is to make people understand that a spiritual process does not mean barrenness of life. Spiritual process means grandeur of life. It does not mean obscenity of excess but grandeur of life. Some aspects very carefully crafted to be minimalistic, some elaborate and exuberant.” - Sadhguru
What your role will be
Service Level Management
-Mean time to repair - Onsite analysis, diagnosis and resolution of desktop problems for end users.
-Assist in user/hardware movement and branch relocations.
-Perform quality work on all service requests/incidents
-Off-site Incident response time
-Off-site Service requests response time
Minimal Educational Qualifications: Bachelor of Computer Applications(B.C.A) and / or Bachelor of Engineering(B.E)
Skills and Competencies: Applying Expertise and Technology • Analysing • Learning & Researching • Planning & Organising • Delivering Results and Meeting Customer Expectations • Achieving Personal Work Goals and Objectives • Excellent technical knowledge of PC’s and desktop hardware. • Working technical knowledge of current protocols, operating systems and standards. • Ability to operate tools, components and peripheral accessories. • Routers, switches and firewall experience • Professional image and grooming • Self-confidence and interpersonal skills • Analytical and problem solving skills • Good communication (both verbal and written) skills • Planning and organizing skills • Good administration management skills • Strong listening skills • Able to operate effectively in a team environment with both technical and nontechnical team members • Able to operate with minimal supervision • Able to manage time effectively, set priorities appropriately, schedule calls • Able to maintain professional demeanour under stress • Able to operate within customer standard operating procedures • Excellent technical knowledge of PC’s and desktop hardware. Working technical knowledge of current protocols, operating systems and standards Ability to operate tools, components and peripheral accessories. Routers, switches and firewall experience
Computer Skills: Software and Hardware Troubleshooting Knowledge of all software applications used within the organization Microsoft Desktop Support Technician an advantage All Windows packages trouble shooting experience
Required Work Experience: 5 years
Gender Preference: None
What do we look for in our candidates?
Entrepeneural Spirit and an egoless nature.
Proven work ethic with utmost integrity and desire to excel and succeed.
Self motivated, passionate, empathetic and approachable.
You love to have fun, but you also take your responsibilities seriously.
Phone: (0422) 2515609 / 2515610
Isha Yoga Center
Ishana Vihar Post
Coimbatore – 641 114
Tamil Nadu, India.