Donor Support Executive

BPO & Customer Care

Context of this Job

This is an open position for BPO & Customer Care at Isha Foundation.

The foothills of the Velliangiri mountains, forty kilometers from the city of Coimbatore in South India, serve as home for the Isha Yoga Center. The Center is dedicated to fostering inner transformation and creating an established state of wellbeing in individuals. The large residential facility houses an active international community of brahmacharis, full-time volunteers and visitors. Established by Sadhguru as a powerful sthana (a center for inner growth), it is unique in its offering of all the four paths of yoga – gnana (knowledge), karma (action), kriya (energy) and bhakti (devotion). Every week, thousands of people converge at the center to seek out inner peace and wellbeing, making it a vibrant hub of spiritual growth and activity.

“The reason why the ashram is being structured and created the way it is, is to make people understand that a spiritual process does not mean barrenness of life. Spiritual process means grandeur of life. It does not mean obscenity of excess but grandeur of life. Some aspects very carefully crafted to be minimalistic, some elaborate and exuberant.” - Sadhguru

Read more about Isha Foundation...

What your role will be

• Inbound calls on the donation IVR number. 

• Outbound calls to Yantra/anna dhanam enquiries 

• Communicate with

  1. Various prospective donors about various donation options 
  2. ACH donors who failed to donate this month. 
  3. ACH donors whose ACH was rejected. 
  4. Ishanga enquries. 
  5. Existing Ishangas on Ishanga meetings/ NU ceremony.

Required Competencies

Minimal Educational Qualifications: Other

Skills and Competencies: • Language skills: English, Tamil or Hindi. • Education level : Degree • Experience: 2-3 years • Clear Communication Skills • Ability to Work As Part of a Team • Good Multitasking Skills • Excel skills • Understanding of Isha sensitivities and understanding of ISha offerings/processes is an added advantage.

Computer Skills: Basic computer skills/Basic Excel/Google docs

Required Work Experience: 2 years

Gender Preference: None

Isha Yoga Center Headquarters of the foundation is situated at the Veligangiri foothills, also known as the Kailash of the South.

What do we look for in our candidates?

Entrepeneural Spirit and an egoless nature.

Proven work ethic with utmost integrity and desire to excel and succeed.

Self motivated, passionate, empathetic and approachable.

You love to have fun, but you also take your responsibilities seriously.